Warranty and Return Conditions

Warranty Conditions

All products are under the warranty of the manufacturers unless otherwise stated. In order for the warranty conditions to be valid, be sure to check the product during cargo delivery. When you see a damage, keep a record and do not get the product. The changes made on the product, the deformation of the product or the deterioration of the original design of the product are not covered by the warranty.

Product Return Conditions

If the product you purchased on our site is found to be faulty, you must contact us at the number +90 216 575 55 74 within 7 days from the date of delivery. Following this information, the faulty product that you send us with the courier company will be replaced with a new one. If the ordered product error is caused by customer use or if the product has been used within 7 days, the product will not be returned or exchanged. As per the conditions of product return and replacement, the practices are essential in accordance with the Law No. 4077 on Consumer Protection.


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